SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are processed/shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 5-8 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buff Woofer (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of Buff Woofer
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Please do not send your purchase back to us unless we authorise you to do so.
Good speaker for the cost, it feels solid and sturdable. Absolutely my recommendations for a low budget bluetooth speaker.
fast delivery item as shown on pictures
Excellent speaker. The extra noise. Plays loud. Very satisfied. Thank you for the communication and responsiveness. To Khanty Mansiysk district went on for two weeks. Recommend.
It works, quality excellent, recommend.
Delivery 3 day. Column plays (in comparison with column from the haoma is цельнометалическая, the louder) Not fonit wheezing, Radio catch so-so.
Quickly 10 days… Courier home Works… Box slightly wrinkled but does not matter
No problem with the device, good & sounds excellent. I LOVE IT. I will need more.
OK, sound good
Goods reached quickly. Packed carefully. Sound loud and clear. Thank you
Delivery 2 day. It's cool
Order came after 3 days in G. A Prominent. product images. all together, without damage. thanks to the store.
Product very good thank for store
Good sound!!! And fast shipping!
Nice touch, plays loud, packing good, came very quickly in CET. Courier address
Agree with all that for its value plays well) you can take
Super fast delivery. THE courier. Tolyatti for 5 days. Sound with bass, clear, loud enough. Reads all the stick, the Bluetooth adopts, Radio catches, charge 1 held 5 hours. IN the water dipping try recommend store.
It's all well packed, column Complete, clean sound and good loud. Recommend.
Super son, pas de notice
A good speaker. Yelling is OK. Advise
Order 18.02, delivery from Russia. Has been posting courier 20.02. But we agreed that привезёт 23.02. Shipping was free, the apartment. Column is very cool, good boomed. Can't say how much high volume, as the total I still dont listen to buy in baby gift. He is happy, we too. To me for 1260 is the most! There Are several connectors. AND connected via Bluetooth.
All super. Came a week before Волгодонска
All the fun. Delivery fast, packed in severity, played well.
Everything is fine, of a week, column plays fine, I'm satisfied.
Super, super good quality, sound pure.
To be honest. From this column I did not expect such a hurried. Playing with dignity. The bass is certainly should be expected. AND the rest of the work is OK. Receiver works well. If insufficient signal strength, you can just connect as antenna power cord connector mini yusbi. The Bluetooth no comments. Connects quickly. Voice Search works. Phone call goes too. But should not depart from speakers far. Microphone starts slightly distort sound. Inter influence the microphone and speaker are found. Switching software radio and tracks performed briefly pressing the "+" and "-". Long press controls the volume. Button "M" switch modes: receiver, yusbi, Bluetooth. Shipping from Moscow to Samara 2 weeks. Half of them for the capital of our country. CONS OF. Lack Of at least some instruction. For technically not prepared person to understand that what will not immediately. Hope my comments help.
Speakers good delivery fast
And cool but not have the Bass that expected more not bad, looks more JBL's style more basic those without very serious but boazinhas
Very good sound, without wheezing and squeaks
Excellent's agreement to the description.
Order to Kazan of Moscow came for a week. Home delivery courier. -Sound on speakers and regime change very loud no matter how you set up the sound. That music can play quietly, and switching mode sound will yell. -When working through Bluetooth heard the-high squeak. When hands-free music it is heard. IN radio mode and an aux squeak. + And a really loud. + Looks generally опртяно
Delivery very fast, a couple of days in the hands. Delivered directly to the door. Sounds just fine! Volume at times more powerful than my laptop оснащённого system BEATSAUDIO that you understand… Works with USB, MicroSD, radio and the Bluetooth connected once or twice and plays perfectly! Happy buying an elephant, explicitly recommend store!
Column pleased. Sound good all functions are
All is good working
Thank you quickly deliver All good working
The price and quality. In general, happy
Normal work. Came in about 3 weeks
Thanks прадацу. Column came for 3 weeks in Irkutsk region, well packed, tight, no damage. Baby is very satisfied, plays loud, pure.
Nice product
Delivery 4 day to operate. Of Course not JBL, but who did this and not promised Respect! Good product quality assembly, suddenly (for this price) Not bad sound. IN room go. Plays loud and wheezing. Stereo. Dual speakers front end. I like
awesome fast delivery
Excellent speaker!!! Seller super, recommended! The delivery was damaged plastic part, sent a new problem!
Cons-not connected to my meizu M6 note Pros-connects to iPhone 6 S +. Even the remaining charge the phone shows! Great sound! Excellent battery! A 3 day Listen, half is not village. Light. Normal bass for a price, COD is not noticed). Delivery 2 day to the suburbs.
Very good product, I bought two more.
I really like this column. Good quality and material. Sound is great!!!. Thank You for goods
A second time, this time of RF. Came just a week. There is a bad peep strange
Delivery 7 days in G. Armavir to the door. Column of excellent quality. Very satisfied with the purchase.
Third, like family) All super, A Few days in the suburbs
Excellent speaker. Delivery 2 day!!! Thank You!!!