Product Details
Shipping & Payment
SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are processed/shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 5-8 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buff Woofer (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of Buff Woofer
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews
(13 reviews)
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Why Buy From Us
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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I liked everything, a heavy device. The architect's job will not pull, most likely, but with something medium will cope. In the box, everything is neatly folded, full set.
I am very pleased with the purchase. In disassembled and folded form, the shovel is placed in a box less than A4 sheet. There's a shovel, a saw, an ax, a knife, a hammer. And besides them, fire, opener, screwdriver-hexagon. The shovel itself is about 75 cm, of which 60 cm is ancient. Leg-9 cm. The shovel is comfortable, pleasant tactile and pleasant in weight. In the kit it is attached a couple of cases and a technique with options for the use of the device.
Delivered in a week, a blade fire, even fire there is a sharpening sharp metal durable does not bend in general to take it, you can say for all occasions. The store Thank you very much.
Very good quality. Fast delivery. Seller recommended. Many thanks
Delivery day to day according to the declared, quickly, qualitatively, conveniently.
Blade like. In case the machine-the most. Folds compactly.
Good. Come on time
The order was received in five. The package was sealed with Scotch, the box and the goods are whole. The blade blade is heavy, the handles are aluminum, there are rubber rings for sealing, the size of the shovel in the photo
Feels lika a high quality product. i have not tested it yet but I am pleased and think it will work great. Fast delivery.
Corresponds to the description it came very quickly in 1,5 weeks I recommend
Producer recommend, the parcel was delivered
All OK! I recommend this product I recommend the product and the quality of the product.